Contact Us

Got a question about a review, spotted something out of date, or want to flag an issue with one of the sites we cover? This page explains how to reach us and what we can help with.

How to reach the team

The best way to contact us is by email at [email protected]. We read every message and try to reply within a couple of working days, though busier periods can mean a slightly longer wait. When you write in, it helps to include which brand or page you're asking about — for example, if your query relates to a specific operator such as Betmica, Kikibet or any other name featured on our Non GamStop Casinos 2026 - Best Online Casinos UK page, tell us which one so we can look into it properly.

What we can help with

• Corrections or updates — if a bonus term, wagering condition or piece of information on the site looks out of date, let us know and we'll check it.
• General questions about how we compare and rate the casinos listed on the site.
• Feedback on your own experience with an operator we've featured, whether that's positive or negative.
• Enquiries about our editorial approach, including how listings are researched.

What we're not able to help with

We're an independent comparison resource, not a casino operator, payment provider or gambling regulator. That means we can't access anyone's casino account, process withdrawals, resolve a dispute over a bonus, or make decisions on a player's behalf. For account-specific issues — deposits, withdrawals, verification or a bonus not crediting — the operator's own customer support team is best placed to help, since they hold the account details.

If your enquiry is about managing your relationship with gambling more broadly, including self-exclusion tools or where to find support, our Responsible Gambling page is a better starting point than the contact form.

Before you write in

A few quick checks can save time on both sides:

1. If your question is about how we rank and review casinos, our ranking approach is explained on the main listings page rather than repeated here.
2. If it's a question about site usage or our editorial policies, our About Us page and Terms and Conditions cover most of the common ground.
3. If it's specific to one operator's account, bonus or payment, that operator's own support channel will usually be quicker than going through us.

Keeping our listings accurate

Casino offers, welcome packages and site details can change without much notice, and we rely partly on reader feedback to catch that. If you've played at one of the sites listed — say, noticed a welcome offer has changed, a payment method has been added, or a game category has shifted — a quick note from you helps us keep the information current for the next person comparing options. We don't publish personal details from your message, and we won't ask for anything beyond what's needed to look into your query.

Whatever the reason for getting in touch, we'd rather hear from you than have inaccurate information sitting on the site. Drop us a line and we'll get back to you as soon as we can.